top of page

Privacy Policy

Last Updated: December 2025

1. Introduction

Welcome to Menopause Wellness Community (“we,” “our,” or “us”).
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, participate in our community, or use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

Jackie Fisher - Community Founder
Email: menopausewellnesscommunity@gmail.com

3. What Personal Data We Collect

3.1 Data You Provide Directly

  • Account data: name, email address, username, password

  • Profile data (optional): age range, interests, menopause stage

  • Community participation: posts, comments, messages

  • Newsletter sign-up: email address and communication preferences

  • Contact or support requests: any information you provide in forms or emails

Please note: You are in control of what you share. If you post sensitive health-related or wellness information in public areas, you do so voluntarily.

3.2 Data Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited, time and date of visit, referral sources

  • Cookies and similar tracking technologies (see Section 8)

3.3 Sensitive Data (Special Categories of Data)

We do not require or intentionally collect special category data (e.g., health information).
However, if you voluntarily disclose such information in posts or messages, you provide explicit consent under Article 9(2)(a) of GDPR.

4. Purposes and Legal Bases for Processing

We process your personal data only when we have a lawful basis under GDPR.

Purpose → Legal Basis

  • To operate and provide our website and services
    Legitimate interests (Art. 6(1)(f)) or performance of a contract (Art. 6(1)(b))

  • To manage your account and community participation
    Performance of a contract (Art. 6(1)(b))

  • To respond to inquiries and support requests
    Legitimate interests (Art. 6(1)(f))

  • To send newsletters and updates
    Consent (Art. 6(1)(a))

  • To improve website performance and user experience
    Legitimate interests (Art. 6(1)(f))

  • To comply with legal obligations
    Legal obligation (Art. 6(1)(c))

  • Processing of sensitive data voluntarily shared by you
    Explicit consent (Art. 9(2)(a))

5. How We Share Your Data

We may share your data with:

5.1 Service Providers

Trusted third-party processors who assist with:

  • Website hosting

  • Analytics

  • Email delivery

  • Community management tools

All processors are bound by GDPR-compliant Data Processing Agreements (DPAs).

5.2 Community Visibility

Information you post in public areas (forums, comments) is visible to other users.

5.3 Legal Compliance

We may disclose data if required to comply with a legal obligation or to protect user safety.

We do not sell your personal data.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), such transfers will occur only if one of the following safeguards is in place:

  • Adequacy decision by the European Commission

  • Standard Contractual Clauses (SCCs)

  • Other legally valid transfer mechanisms

If your hosting or email services are in the US or elsewhere, I can tailor this section further.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law.

  • Account data: retained while your account is active

  • Posts/comments: may remain visible unless you delete them

  • Communication records: retained as long as needed to manage customer support

  • Newsletter data: retained until you unsubscribe

You may request deletion of your account or data at any time.

8. Cookies and Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Remember your preferences

  • Analyse site performance

Upon your first visit, you will see a cookie consent banner allowing you to accept, reject, or customize cookies, as required by GDPR and the ePrivacy Directive.

You may change your cookie preferences at any time in your browser settings or via our cookie management tool.

9. Security Measures

We apply appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted connections (HTTPS)

  • Access controls

  • Secure password practices

  • Regular security monitoring

No method of data transmission is completely secure, and we encourage caution when sharing sensitive information in public forums.

10. Your Rights Under GDPR

You have the following rights:

  • Right of access – request a copy of your personal data

  • Right to rectification – correct inaccurate information

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing based on legitimate interests

  • Right to withdraw consent at any time (for consent-based processing)

  • Right not to be subject to automated decision-making

To exercise any of these rights, contact us at: menopausewellnesscommunity@gmail.com

You also have the right to lodge a complaint with your local Data Protection Authority (DPA).

11. Adult-Only Policy

This website is intended for individuals aged 18 and over.
We do not knowingly collect personal data from anyone under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
We will revise the “Last Updated” date at the top of this page and may notify you of material updates.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact:

Menopause Wellness Community
Email: menopausewellnesscommunity@gmail.com

Tel: +44 7957 955138
Email: menopausewellnesscommunity@gmail.com

Follow us on:

  • Instagram
  • Facebook
  • YouTube
  • TikTok
bottom of page